PRIVACY POLICY

Privacy Policy

At NeedlePaws, we understand how important your privacy is to you. We are committed to protecting your personal information and ensuring that you can browse our website with peace of mind. Please take a few minutes to read our privacy policy and learn how we collect, use, and protect your personal information.

Scope of This Privacy Policy

This privacy policy applies to the personal information (hereinafter referred to as "Personal Information") collected when you visit or use the NeedlePaws website. Our privacy policy does not apply to companies we do not own or control, nor to practices of individuals we do not employ or manage.

Information We Collect

In order to provide you with more personalized service and a higher-quality shopping experience, we collect the following types of information:

  1. Personal Information You Provide When you register to receive email updates, place an order, or interact with us, we collect the information you provide. The personal information collected may include:

    • Name

    • Email address

    • Address (including postal code)

    • Phone number

    • Age, etc.

    We process your payment transactions through third-party payment processors, and we do not store or have access to your credit card information.

  2. Information We Automatically Collect Whenever you visit our website, we may automatically receive some information, including your IP address, browser type, operating system, and website usage data. This information helps us understand your preferences and optimize our website's functionality to provide you with a better shopping experience.
    We use "cookies" to collect and store some information. Cookies are small data files stored on your computer by your browser, used to enhance your browsing experience. You can manage or block cookies by adjusting your browser settings, but this may affect your ability to access certain website features.

  3. Email Communications We send regular emails to update you on new products, promotions, and company news. If you wish to stop receiving our emails, simply send an email to hello@needlespace.com, and we will honor your request and stop sending emails promptly.

How We Use Your Information

We are committed to using your personal information only for the following purposes:

  • To process your orders and provide related support;

  • To send you updates about our products, services, and promotions;

  • To improve our services and provide you with a better shopping experience.

Who We Share Your Information With

Your privacy is very important to us, and we do not rent or sell your personal information to anyone. We only share your information with relevant service providers who need it to help us process your orders. We will take all reasonable measures to ensure your personal information is securely protected.

Data Security

We understand your concerns about the security of your personal information, which is why we work with trusted payment processors like Shopify and PayPal to handle your payment information and ensure its safety. While we take strict measures to protect your information, we cannot guarantee absolute security. We will continue to work to protect your personal data from unauthorized access and disclosure by updating our security measures.

Updates to This Privacy Policy

We may periodically update our privacy policy to reflect changes in our data collection and usage practices. Any updates will be announced on our website and will take effect immediately. By continuing to use our services, you agree to the collection, use, and sharing of your information in accordance with the updated policy.

Questions or Concerns

Your privacy is very important to us. If you have any questions or concerns about our privacy policy, please feel free to contact us at hello@needlespace.com. We are committed to addressing your concerns and will make every effort to assist you.